FAQ

Q. What happens if a parcel requires a signature?
A. Your easy drop parcel is fitted with a unique barcode which a courier can scan. This does not provide proof of delivery, but it does prove the courier has been there.

Q.Can my easy drop parcel cope with multiple deliveries?
A. Yes, your easy drop parcel can continue to receive parcels until full.

Q. What happens when my easy drop parcel is full?
A. When your easy drop parcel is full it will automatically lock, so a courier cannot deliver more parcels.

Q. Does the courier need a code to access my easy drop parcel ?
A. No, the courier simply accesses your easy drop parcel by turning the handle and pulling out the drawer. There is minimum intervention required and it is courier courier.

Q. Are previously delivered parcels in my easy drop parcel  hidden from view?
A. Yes, previously delivered parcels in your easy drop parcel are concealed, so they are hidden from prying eyes.

Q. Can I use my easy drop parcel as a secure letterbox?
A. Yes, your easy drop parcel is ideal as a very secure letterbox and can hold a great many letters when you are away. These letters are also concealed, so no one can tell you’re away

Q. How secure is my easy drop parcel ?
A. Your easy drop parcel has a three point locking system made with stainless steel levers. It is very secure.

Q. Could my parcel become damaged when it is dropped into the easy drop parcel ?
A. Your easy drop parcel is fitted with a foam base to help absorb the impact when a parcel is delivered. In the case of the Extra-Large model, it is fitted with Soft-Drop which is a sprung base to help absorb even greater impacts.

Q. Is my easy drop parcel rustproof?
A. Yes, your easy drop parcel is made of galvanised steel which is then powder coated with exterior grade paint to the highest standard. All the fittings, such as hinges and locks, are also made of stainless steel. Your easy drop parcel comes with a two year, no quibble guarantee.

Q. Are the items in my easy drop parcel insured?
A. Most insurance companies insure items that are stored inside your easy drop parcel and treat them in the same way they would your garage contents.

Q. How do I take care of my easy drop parcel ?
A. We suggest that you wipe your easy drop parcel with a soapy sponge every so often to keep it looking clean. Because of the high quality and smooth gloss finish of the powder coating, you will find that it restores its shine very easily.